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APR Consulting, Inc.
Louisville, KY | Full Time
$37k-48k (estimate)
2 Months Ago
Credit Clearing House of America
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Customer Direct
Louisville, KY | Full Time
$37k-47k (estimate)
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R&B Roofing and Remodeling
Louisville, KY | Full Time
$38k-49k (estimate)
1 Week Ago
Avis Budget Group
Louisville, KY | Full Time
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Knipper Health
Louisville, KY | Full Time
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1 Month Ago
ASSOCIATED PACKAGING INCORPORATED
Louisville, KY | Full Time
$33k-41k (estimate)
1 Month Ago
ASSOCIATED PACKAGING INCORPORATED
Louisville, KY | Full Time
$33k-41k (estimate)
1 Month Ago
Call Center Representative
APR Consulting, Inc. Louisville, KY
$37k-48k (estimate)
Full Time | IT Outsourcing & Consulting 2 Months Ago
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APR Consulting, Inc. is Hiring a Call Center Representative Near Louisville, KY

Job Description• Client is seeking a phone specialist who will address and resolve agent and partner concerns.• If necessary, report your findings to the appropriate business areas to drive process and product enhancements.•Respond to barriers to perfect service in a consistent fashion, adhering to all regulatory requirements and internal processing timelines and guidelines•Collect, analyze and interpret trend information to address and resolve pre-enrollment inquiries and other Agent needsQualificationsContractor will take 35-45 calls per day - Really skilled agents take up to 85 calls per day.Comprehensive knowledge of customer service standardsMulti-tasking skills (i.e. typing while on the phone with an agent)Previous call center or customer service experienceJob ID: 4517Additional Information$14/hrWork schedule between 8am to 9pm

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$37k-48k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

06/11/2024

WEBSITE

ceoaprconsulting.com

HEADQUARTERS

Tustin, CA

SIZE

<25

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Call Center Representative include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College